Users of Linux may find that the password field does not allow an entry to be made. This is a Java bug, unrelated to HSpot.
- Implication for user: Normally an inconvenience only.
- Recommended action: If this happens, almost invariably if you press submit without entering a password and accept the warning that you should enter a password, the problem will be fixed and the password field will allow entry. If this fails, the only solution is to save your proposal and AORs to local disk and re-start your session.
There is a known problem in the system whereby, occasionally, the submission of a proposal may hang silently without returning the pop-up confirming successful submission. This only happens when the system is under heavy load such as closure of Calls for Proposals.
- Implication for user: Inconvenience only.
- Recommended action: If more than a minute passes without the pop-up being returned, the proposal submission should be aborted and repeated.