1. Historical Perspectives (Mission / System Design approaches) Peter Roelfsema

2. Data Processing Bruno Merín

Welcome, Logistics and Overview Leo Metcalfe

Historical Perspectives (Mission / System Design approaches) Peter Roelfsema

Uplink & Downlink (non-DP) (Uplink software (CUS, PHS/HSPOT, MPS/HILTS), ground segment interfaces, Downlink software (telemetry ingestion, data distribution, auxiliary processors), mission database (Versant)) Jon Brumfitt

Data Processing - Part I (User requirements, Scope of DP packages: internal vs external) Bruno Merín

EGSE/ILT/Smooth Transition Smooth transition and the ILT experience Steve Guest

Preparations for Launch and Early Operations (...) Larry O'Rourke

Pointing accuracy (requirements, organization/resources, planning and implementation of improvements) Craig Stephenson

Organisation, Management, Manpower Phil Appleton

Software Development Process (Quality Control, Configuration Control and Testing ...) Jorgo Bakker

HSA (User friendliness and support , HSA population, on-demand reprocessing, interaction with other archives & VO ...) David Ardila

Community Support - Part I (Proposal capture, proposal maintenance, technical screening, TAC, observation planning tools, Mission Planning, helpdesk, Workshops, documentation ...) Göran Pilbratt

Determining User Wishes (How were user wishes captured? Which groups were involved? Which mechanisms to determine the user wishes worked fine?Were the inputs received actionable?) Stephan Ott

Calibration (ground-based, in-flight performance, evaluation, verification, optimisation, Calibration vs. mission phase ...) Anthony Marston

Wrap-up Discussion (...) Leo Metcalfe

-- LeoMetcalfe - 08 Sep 2014