Difference: HipeKnownIssuesArchived (9 vs. 10)

Revision 102015-02-04 - AlvarGarcia

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Java 7 issues

Added:
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Crash when a HIPE session is left unattended for a long time with Java 7 on Mac OS X, after any display change like: setting resolution, configuring additional monitors or even switching applications after resuming work

Ticket: HCSS-18424

Configuration prone to cause the error

  • Operating system: Any version of Mac OS X.
  • Java version: any Java 7 version.

Usage prone to cause the error

  • Leave HIPE running unattended for several hours.
  • Return to work with HIPE and:
    • Switch applications.
    • Wake the computer/monitor from sleep.
    • Change the display resolution.
    • Send an application to another monitor in a multimonitor setup.

Error message

The crash displays a long error trace that begins with:

Thread 0 Crashed:: AppKit Thread  Dispatch queue: com.apple.main-thread
0   com.apple.CoreFoundation         0x00007fff8d7e2a1b CFRelease + 27
1   liblwawt.dylib                   0x000000011b557647 __Java_sun_lwawt_macosx_CWrapper_00024NSObject_release_block_invoke_1 + 91
2   JavaNativeFoundation             0x000000011a8ea5f5 +[JNFRunLoop _performCopiedBlock:] + 20
3   com.apple.CoreFoundation         0x00007fff8d8a7d9d +[NSObject performSelector:withObject:] + 61
4   com.apple.Foundation             0x00007fff85d9dd70 __NSThreadPerformPerform + 214
5   com.apple.CoreFoundation         0x00007fff8d7ec4f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
6   com.apple.CoreFoundation         0x00007fff8d7ebd5d __CFRunLoopDoSources0 + 253
7   com.apple.CoreFoundation         0x00007fff8d812b49 __CFRunLoopRun + 905
8   com.apple.CoreFoundation         0x00007fff8d812486 CFRunLoopRunSpecific + 230
9   com.apple.HIToolbox              0x00007fff8acda2bf RunCurrentEventLoopInMode + 277

General information

If you are affected by this problem, it is useful to know that:

  • This is a Mac OS X problem, it does not affect any other operating system.
  • This is a Java 7 bug, being worked on by Oracle and set to be fixed in Java 8. More information can be found at http://bugs.java.com/view_bug.do?bug_id=8009012

Workarounds

From the information above, the only identified workarounds for those of you that run long sessions of HIPE are:

 

Cursor position in the editor view is inaccurate in high-DPI (Retina) displays using Java 7 version

Ticket number: HCSS-18698

 
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