19 May 2013 
 I get a server error when performing HIFI time estimation.
Solution On occasion, when carrying out HIFI time estimates, HSpot may give a server error that begins:

========---------- Location -----------=========
Class:  HerschelServerInterface
Method: processRequest
File:   HerschelServerInterface.java
Line:   150
Thread: Generating estimates

========---------- Caused By PhsServerException ----------========
herschel.phs.gui.server.PhsServerException: java.lang.ArrayIndexOutOfBoundsException: 1

This is a known problem that is referred to in the HSpot Known Issues document available of the HSC Webpage. Please follow the steps detailed there.


Article Details
Article ID: 10
Created On: Thu, 04 Oct 2007 17:08

 This answer was helpful  This answer was not helpful

 Login [Lost Password] 
Username:
Password:
Remember Me:
 
 Search
 Article Options
Helpdesk Home | Frequently Asked Questions | Herschel Mailing News Contact the HSC webmaster

Help Desk Software By Kayako eSupport v3.00.32